Then complete the following steps. There are many different brands and types of writable discs with unique burning properties – some perform better than others. Power cable and data cable. If you are using CD burning software that came with the computer, you can reinstall the software using HP Application Recovery. See your browser’s documentation for specific instructions. Right-click the drive name and select Enable.

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Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their connectors and making sure there are no bent pins. Visit our Driver Support Page to watch helpful step-by-step videos on how to install writrr based on their file extension.

If you suspect that the drive might be bad after using these steps, test the drive to see if the hardware has failed.

Close the registry editor, restart the computer, and wait until Windows configures the necessary drivers for new hardware. When burn speed is reduced it takes longer to complete the disc, but the writing process is more likely to finish successfully and a completed disc has more reliable 1260f in other devices.

HP PCs – CD or DVD Cannot Burn Discs (Windows 7) | HP® Customer Support

If you cannot burn music or data to blank CDs or DVDs, follow the steps in this document to resolve the problem. If you are using a notebook computer, skip to Step 5.


Uninstall or change a program. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, and then reinsert the battery or batteries. Click Startand enter Device Manager into the Search field.

HP PCs – CD or DVD Cannot Burn Discs (Windows 7)

HP Blackbird A Driver. System and Security section of Control Panel.

Asia Pacific and Oceania. If it does not, use HP System Recovery. Europe, Middle East, Africa.

SCSICdRomhp______ drviers –

Replacing the side panel. Javascript is disabled in this browser. Try creating a disc again.

To reset the drive, do the following steps:. If you still cannot create a disc that can be read in another drive, use System Restore. Then click the Software – Multimediaand Software – Solutions links up look for any available recording software updates, for example CyberLink Power2Go update. On the Software Program Reinstallation welcome screen, click Next. Or, you can dvdd the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.

Evd the power on computers running Windows 7 Under certain conditions the drive might lose communication with Windows, even after restarting Windows. Use the arrow keys to navigate to the System Configuration screen. Close the Registry Editor and restart the computer. Be careful not to slide skin along any interior metal edge of the computer.


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HP CD / DVD Drivers Download

Replacing the PxHelp20 registry value on computers running Windows 7 Use the following steps to replace the PxHelp20 registry value:. How does HP install software and gather data?

If the drive is not recognized, continue to the next step. Follow these steps to use the Hardware and Devices troubleshooter to check for problems:.

If a LowerFilters value is listed on the right side of the registry editor window, select the LowerFilters value and press the Delete key. Follow these steps to remove the drive from Device Manager:. Compare the version information reported from the HP MyDrive utility with driter latest firmware version available for download. Double-click on the program to run it.