Insert the tri-color cartridge. Color, photo, or used paper can cause the printer alignment to fail. This product was sold by a third party. Environmental specifications Recommended operating temperature range: Connect the power cord.

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Power specifications Power consumption: Please enter a Product Number to complete the request.

HP Customer Support – Software and Driver Downloads

Refer to the packaging for the actual contents. Make sure that the product is idle and silent when loading paper into the main input tray.

Check the cartridges Low or empty cartridges can cause alignment failures. Recycle any low or empty cartridges. See your browser’s documentation for specific instructions.

See your browser’s documentation for specific instructions. Use an automated tool to clean the cartridges Press the Setup button on the printer control panel. Please try again shortly. Asia Pacific and Oceania. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Operating System – Windows 7, Windows 8, Windows 8.


No software or drivers are available for this product with the selected operating system. Connect the power cord and adapter Connect the power cord and adapter. Memory card specifications Maximum recommended number of files on a memory card: If the stop is not in place, the stack can be pushed too far forward, causing the product to eject blank pages.

Europe, Middle East, Africa. Turn the All-in-One on Press the On button to turn on the product.

Press the Power button to turn on the product. Prepare the control panel If the control panel faceplate is not attached, place the faceplate in position, and then press down firmly on all the edges to secure it. If the black areas of the alignment page look streaked, faded, ph are missing colors, replace the black cartridge located in the slot on the right in the printer. Select your operating system and versionChange Detected operating system: Open HP Solution Center:.

Do not touch the copper-colored contacts or the ink nozzles. Would you like to view the product details page for the new product?


HP Photosmart C All-in-One Printer series | HP® Customer Support

Modify your browser’s settings to allow Javascript to execute. One or more of the values entered is not permitted. Please make a different selection, or visit the product homepage.

Do not touch the contacts or ink nozzles. Issue During cartridge alignment, the error message ‘Print cartridge alignment failed’ displays c5020 the printer control panel.

HP Photosmart C5200 All-in-One series

The Virtual Agent is currently unavailable. Paper or transparency film. Remove selected files Download files. Make sure the stack of paper fits within the main input tray and is no higher than the top of the paper-width guide. If the alignment page prints correctly and there is no error message, the issue is resolved. The alignment page that prints might not look exactly like the one in the following example.